The PBSA POS system provides the wholesaler with the tools they need to manage their sales order workflow
1. Receiving and recording the customer order:
The PBSA POS system can receive orders in various ways.
A. Staff can quickly enter customer orders by using customer order template functions. This automatically populates the order so that all staff have to do is adjust line quantities. Staff have access to customer order history during this process to assist with upsellling.
If your staff outbound-call customers, the PBSA POS leads management module can automatically schedule pre-definded call times for them to follow.
B. Customers can login via a computer or smart phone, access their order templates and submit an order that automatically comes in to the PBSA POS sales command centre. This provides your customer with 24 hour access and saves you time as your staff do not need to record the order for them.
2. Managing stock levels and order status
As orders are entered in to PBSA POS, stock if available is automatically allocated to the order. All orders in PBSA POS appear in the sales command centre where they can be filtered by required date, order status, customer, product and runs. This sales command centre is very powerful for the wholesales who have one screen where they can view and manage orders.
3. Picking and preparing the orders
From the sales command centre consolidated picking lists and individual orders can be printed. These can be filtered via run so that your staff can focus on preparing the stock and orders and loading the trucks for each run.
4. Delivery zones and runs
Delivery zones and runs sub module, is an add-on module to the advanced inventory module. This module provides the order dispatch management staff with tools to view zones and runs visually and adjust and print delivery manifests and other required documentation.
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